After viewing your appointment, you can cancel or print your confirmation letter.
If you are inside the United States, you can no longer schedule an appointment online using InfoPass for domestic offices. However, you can check your case status, see our case processing times, change your address, and use other tools on our website.
If our online tools do not provide the help you need, please call the USCIS Contact Center to request an appointment.
If you are in Guam or Saipan, you may either call the Contact Center or send us a message to schedule an appointment.
If you are outside the United States, select the international USCIS office with jurisdiction for your residence to schedule an appointment.
You may schedule appointments online only if your case is:
If you schedule an appointment with an asylum office and you do not have a pending asylum application, USCIS will cancel your appointment.
For general questions, go to uscis.gov. You can search the website for information by yourself or chat with Emma, our virtual assistant.
All USCIS forms are free. You can get them on our website or order them over the phone. If you do not know which form you need, we can help you explore your options.
Most of our forms can only be filed by mail. Check the filing instructions for the form you want to submit to see if you can file it in person. You can also file some applications online.
If you applied for an immigration benefit and did not receive the document you were expecting, you can send us an inquiry using E-request. NOTE: Do not submit an inquiry if your case was just recently approved. Please allow about 60 days to receive your document. You can check the status of your case using the Manage Your Case Tool. If Manage Your Case Tool indicates that the card was mailed, you will be given a U.S. Postal Service tracking number.
If you believe it is taking longer than expected or you did not receive a notice or card or document in the mail, you can create a USCIS online account and use Secure Messaging to directly communicate with us.
USCIS appointments are free. If you know of anyone selling an appointment, call the USCIS Contact Center at (800) 375-5283.
Do not bring to the appointment any scissors, flammable liquids (including aerosol sprays and bottles of perfume), knives, nail clippers, tweezers and other sharp objects.
The offices are small. Only the people who need to attend should come. Bring a translator if you need someone to help with translation.